bdtka's Privacy Policy

Your personal information is completely safe with us. Read this policy to learn how your data is collected, stored, and used.

Introduction & Scope

1 About This Policy

bdtka is an online casino and betting platform operated for Bangladeshi players. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") explains how bdtka collects, uses, stores, and protects your personal information.

By using our website or registering an account, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our platform.

This Policy applies to all services, products, and websites of bdtka. Additional terms may apply to specific services and will be communicated separately where relevant.

What Information Is Collected

2 Registration & Account Information

When you create an account on bdtka, we collect the following information:

  • Full name and date of birth (for age verification — our platform is for users aged 21 and above only)
  • Email address and mobile number
  • Chosen username and password (stored in encrypted form)
  • Residential address

3 Identity Verification Information

To ensure safe and responsible gaming and to prevent money laundering, bdtka may collect the following documents for identity verification when required:

  • National ID card (NID) or a copy of passport
  • Proof of address documents (utility bill or bank statement)
  • Proof of ownership of payment method (such as bKash, Nagad, Rocket account details)

These documents are used solely for identity verification purposes and are stored with the highest level of security.

4 Financial & Transaction Information

To manage your financial transactions, we collect and store the following information:

  • Deposit and withdrawal history
  • Details of payment methods used (bKash, Nagad, Rocket or bank transfer)
  • Transaction date, time, and amount
  • Records of bonus and promotion usage

5 Automatically Collected Information

When you visit our website, certain information is collected automatically:

  • IP address and device type
  • Browser type and version
  • Pages visited and time spent on each
  • Referral URL (where you came from before reaching our site)
  • Cookie and session data (details provided below)

How Your Information Is Used

6 Purposes of Using Your Information

bdtka uses your information only for the following legitimate purposes:

  1. Account management: Creating, verifying, and maintaining your account.
  2. Service delivery: Managing the gaming experience, financial transactions, and customer support.
  3. Security assurance: Preventing fraud, money laundering, and unauthorized access.
  4. Legal compliance: Maintaining compliance with applicable laws and regulations.
  5. Communication: Sending account-related notifications and important updates.
  6. Service improvement: Analyzing user experience and improving the platform.
  7. Responsible gaming: Monitoring usage patterns to identify and prevent problematic behavior.

7 Marketing Communications

With your consent, bdtka may send you emails or messages about promotional offers and updates. You can opt out of these communications at any time by contacting us or changing your account settings.

We do not send any marketing messages without your consent, and we do not sell your information to third-party advertisers.

Information Sharing & Disclosure

8 Sharing Information with Third Parties

bdtka does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, limited information may be shared with certain trusted service providers to operate the platform:

  • Payment processors: With bKash, Nagad, Rocket, and banking partners for transaction verification.
  • Game providers: With providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft for game operation.
  • Data security services: For fraud detection and security monitoring.
  • IT service providers: For hosting and technical support.

All these partners operate under strict confidentiality agreements and may use the information only for specified purposes.

9 Disclosure of Information for Legal Requirements

bdtka may disclose information to meet legal obligations in the following circumstances:

  • A court order or a lawful request from a government authority.
  • Cooperating with relevant authorities in investigations into financial crimes or fraud.
  • When necessary to protect the rights and assets of bdtka or its users.
  • In emergency security situations where life or property is at risk.

Cookies & Tracking Technologies

10 What Are Cookies and Why Are They Used

Cookies are small text files stored in your browser. bdtka uses cookies for the following reasons:

  • Essential Cookies: Maintaining login sessions and ensuring the core functionality of the platform.
  • Functional Cookies: Remembering your preferences and settings (such as language selection).
  • Analytics Cookies: Analyzing site usage patterns to improve our service.
  • Security Cookies: Detecting fraudulent activity and unauthorized access.

You can control or reject cookies through your browser settings, however this may affect some functionality of the platform.

Data Protection Measures

11 Technical Security

bdtka follows the highest industry standards to protect your personal information. Our security infrastructure includes:

  • SSL Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
  • Firewall Protection: Advanced firewalls and intrusion detection systems.
  • Regular Security Audits: Periodic reviews conducted by third-party security experts.
  • Two-Factor Authentication: An additional verification layer to protect your account.

12 Data Retention Period

bdtka retains your information only for as long as necessary:

  • Active account data: For as long as the account remains active.
  • Transaction records: For the period required by legal obligations.
  • After account closure: For a limited period as directed by applicable law.

After the designated period, data is securely deleted or anonymized.

Your Rights & Controls

13 Your Rights Over Personal Information

As a bdtka user, you have the following rights over your own data:

  • Right of Access: The right to know what information we hold about you.
  • Right to Rectification: The right to request correction of inaccurate or incomplete information.
  • Right to Erasure: The right to request deletion of your data under certain circumstances.
  • Right to Restrict Processing: The right to request that processing of your data be limited for specific purposes.
  • Right to Portability: The right to receive your data in a structured and readable format.
  • Right to Object: The right to object to certain types of processing of your data.

To exercise any of these rights, please contact our support team.

14 Account Closure Process

You may request to close your bdtka account at any time. Upon closing your account:

  • No further active processing of your personal data will take place.
  • Any remaining balance will be settled in accordance with the applicable policy.
  • Certain records may be retained for a specified period due to legal obligations.

Protection of Minors

15 Age Verification & Protection of Minors

bdtka strictly prohibits participation by minors. Our platform is for users aged 21 and above only. We take the following steps:

  • Age is verified at the time of registration.
  • Identity verification is requested in cases of suspicion.
  • Accounts identified as belonging to minors are closed immediately.

We do not knowingly collect any personal information from individuals under the age of 21. If any such information is collected unknowingly, it will be deleted without delay.

Policy Changes & Updates

16 Privacy Policy Update Process

bdtka may update this privacy policy from time to time. For significant changes, we will:

  • Send a notification to the registered email address.
  • Display a clear notice of the changes on the website.
  • State the effective date of the changes.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We therefore recommend checking this page regularly.

Contact & Support

Have a question about privacy?

If you have any questions about your personal data, this privacy policy, or your rights, our support team is always ready to help. We provide assistance in both Bengali and English.

24/7 Live Chat Support

Any time, any day — get instant help through our live chat. Support is available in Bengali.

Email Support

For specific privacy-related requests or complaints, email us at:
[email protected]

Related Policies & Information

For more information about your bdtka experience, visit the pages below: